Netflix has became the most popular streaming site all around the world. But as you know there is some issue in everything even Netflix. Sometimes you get the error code on your Netflix.
This error code comes with a message “Oops, something went wrong” which results in halts movie playback.
It is very irritating when you are about to stream a movie or show on your Netflix and suddenly this error arrives. Encountering this error from Netflix might not your cup of tea.
That’s why we have provided you this guide with the most effective solutions to fix this error.
You will have to turn off the Browser extension for sometimes while troubleshooting this process and you will have to clear the browser’s cookies.
How to Fix the Netflix Error Code M7353-5101?
Here, in this article, we have provided you the proper guide to fix the error code M7353-5101 which you may receive on your Netflix. So let’s have a look at them.
1. Turn Off Browser Extensions
For the guide mentioned below to turn off the Browser extension.
Google Chrome
The error code M7353-5101 on your Netflix might because of a browser extension.
Step 1: To fix this, you will have to turn off the extension of your Chrome browser and then put the command chrome://extensions/
in the URL of your browser then hit the Enter key.
Step 2: Now disable the extension by clicking on all toggle buttons blue in colour or you do it just by clicking on the Remove buttons. The extension will be deleted by doing so.
Firefox
Step 1: Press the combination of keys Ctrl + Shift + A hotkey simultaneously.
Step 2: Then select Extension option present on the left side of the tab Add-ons Manager.
Step 3: Now turn off their add-ons by clicking on the blue toggle buttons.
2. Clear your Browser’s Cookies
You should try to clear the cookies and cache from your browser to fix this issue. Follow steps to clear them.
Google Chrome
Step 1: First of all press combination of keys Ctrl + Shift + Del hotkey.
Step 2: Click on the option “All Time” from the list.
Step 3: Click option “Cookies and Cache data”.
Step 4: Click on button “Clear data”.
Firefox
Step 1: Put the given command in URL bar if Firefox and hit the Enter key.
about:preferences#privacy.
Step 2: Click on the button “Clear data”.
Step 3: Check the boxes of Cookies and Cached Web Content then click on the “Clear” option.
3. Turn off Third-party Antivirus Software
Sometimes your third party antivirus software may be the causal reason for this In such conditions, you need to disable this antivirus software to fix this issue. Follow the steps to do so:
Step 1: First of all right click on the icon of the system tray to open the context menu of your third party antivirus.
Step 2: There must be a disable option in the context menu. By selecting this option you can disable the antivirus for some time.
Step 3: Then open your Netflix to check if the issue is resolved now.
4. Disable Proxy Server
If your proxy server is enabled then try to disable it to check if this is the culprit of the error. Follow these steps to disable it.
Step 1: First of all Run accessory by pressing the combination of keys Windows key + R hotkey.
Step 2: Put the given command in Run and hit the Enter key inetcpl.cpl.
Step 3: From the window of Internet Properties, select the Connections tab.
Step 4: Now open the window in the shot by selecting the LAN settings.
Step 5: Now deselect the option of “Use a proxy server” which is present there.
Step 6: Select the OK option to close the window then click on the Apply button.
5. Update Chrome’s Widevine Content Decryption Module
Now try to update the widevine content decryption module of Chrome browser. Sometimes you need to
update it to fix the issue. Follow the below mentioned steps to do so.
Step 1: Put the given command in the URL bar of Chrome then press the Return key. chrome://components/
Step 2: Now select button Check for update for
Widevine. Then restart. Your Chrome when the module gets updated.
Step 3: You can even update your Chrome browser to update the module. To update the browser, put the command chrome://settings/help in the URL bar of the browser then hit the Enter key.
Step 4: Click option “Relaunch” when your browser gets updated.
6. Update Windows 10
Now you have to check if your Windows 10 is updated to the latest version. As old version of Windows can also give rise to the issue. Follow the steps mentioned below to do so.
Step 1: Open search utility of the platform by pressing combination of keys Windows key + S hotkey.
Step 2: Put the command “updates” in search box then click on option “check for updates”.
Step 3: In case there are updated available then download and install the latest updates from the official website of Windows. Don’t download it from any other site.
7. Don’t Utilize Secondary Displays
In case, you are utilising two monitors, then it can also trigger the issue. To fix it, you will have to disconnect the second monitor.
Then open your Netflix and check if the issue has resolved by disconnecting the secondary display.
Conclusion
Everyone loves streaming shows and movies on Netflix. But sometimes you may receive an error code
M7353-5101 on your Netflix. This code comes with a message “Oops, something went wrong”. It is very irritating to have this error while streaming.
There is no need to worry as we have provided you a proper guide to get rid of this error from your Netflix. Just go through the solutions we have provided above and it will be helpful.
Follow them one by one to check which one works for you. Hope it will be helpful for you. Good luck!
